PAYMENTS AND INVOICES

we accept the following payment methods: When processing purchases, we will show you the options available for your order.

                                                              

 

 

FREQUENTLY ASKED QUESTIONS

WHAT CURRENCIES DOES KUDAPYMALL ACCEPT?

We accept more than 150 currencies.

           

 

WHEN WILL I BE CHARGED FOR MY ORDER?

The payment will be charged as soon as we send your order.

 

CAN I APPLY A DISCOUNT CODE TO MY PURCHASE?

Yes, you can use any discount code you receive. And the system will show the coupon automatically in the process of ordering.

 

CAN I PAY FOR MY PURCHASES IN INSTALLMENTS?

Payment in instalments depends on the conditions associated with the card with which you make the purchase.

 

THE AMOUNT OF MY PURCHASE WAS CHARGED TWICE. WHAT CAN I DO?

Some banks may show both a pre-authorisation and the actual subsequent charge. This amount will be automatically released. If this does not happen, we recommend that you contact your bank to expedite the release of the pre-authorisation.

 

Note: For debit cards, please make sure your card supports online shopping.

Potential solutions for the most common declined payment reasons:

The account doesn't have sufficient funds.

Check your bank account to make sure it has enough funds, then choose one of the solutions below to process your payment again.

The name of the account owner doesn't match the information you provided.

Update your billing information with the correct details, following the instructions below.

The issuing bank doesn't allow using the bank account for online or international transactions.

Contact your bank to allow these types of transactions, then choose one of the solutions below to process your payment again.

The bank account doesn't exist anymore.

Update your billing information with a different bank account or a credit card, following the instructions below.

Limited number of transactions

Please contact your bank.