MY ACCOUNT

MY ACCOUNT

 

  • REGISTRATION AND LOG IN
  • MANAGING MY PROFILE
  • MY FAVOURITES

 

 

  • REGISTRATION AND LOG IN

 

Here you will find all the information needed to register at Kudapymall.com, access your account and resolve any related situation.

 

Registering is very simple: we will only ask you for the necessary information to speed up the purchase process. You can do it on the Register option.

 

If you already have an account, you can log in by entering your email address and password. To end the session and log out securely, you can do so from Profile > Account.

 

These are some of the advantages of having a Kudapymall.com account:

Make purchases swiftly.

 

Check the information and the status of all your purchases and returns.

Receive notifications about your orders and news in the APP and Website

Create lists of your favourite items with the Favourites and Save for later options.

 

To improve your experience with us, we need to verify your account. When you create a Zara account, we’ll send you a code and you’ll have to enter it to complete the registration process. If you’re already a registered user, you’ll find this option in your account.

 

 

FREQUENTLY ASKED QUESTIONS

 

DO I HAVE TO REGISTER TO SHOP ONLINE?

No.

At Kudapymall, we offer the option to place an order without having previously registered. All you have to do is provide the basic information for the purchase (personal details, delivery address and payment details).

 

I CAN’T ACCESS MY ACCOUNT. WHAT CAN I DO?

Please check that the email and password you have entered are correct. If you don't remember your password, you can reset it by selecting the Forgot your password? option

For any other issue that does not allow you to access your account, please contact us so we can help you.

 

 

           

  • MANAGING MY PROFILE

Here is how you can change your password, change your personal details and manage your account settings. This way you can always have your data updated and receive our Newsletter with all the latest news.

 

We offer you the option to change the password linked to your Kudapymall account. To update it, just go to the Change password section.

 

If you want to recover your password, when logging in, select the option Forgot your password? Once you provide us with your email address, we will send you an email so you can reset it.

 

Remember:

the password must be at least 8 characters long, including uppercase letters, lowercase letters and numbers.

 

CHANGING YOUR PERSONAL INFORMATION

You will be able to access and change your personal details, your email address and your saved payment details on your Profile.

ADJUSTING YOUR PREFERENCES

This is what you can do on the Settings section of your Kudapymall account

 

Newsletter Settings:

you can choose the sections or collections that interest you most and thus be always up to date. You will receive weekly information about new collections, promotions and other news from Kudapymall.com.

 

 

FREQUENTLY ASKED QUESTIONS

           

I HAVEN’T RECEIVED THE EMAIL TO RESET MY PASSWORD. WHAT CAN I DO?

If you have not received the password reset email, please make sure that the email address you provided is correct. Please also check your spam folder. If you still haven't received it, please contact us and we will help you.

 

HOW CAN I ADD A BANK CARD?

When you make a purchase at Kudapymall , we give you the option to save the card used for the purchase. Please note that you will be able to view and edit your payment methods in the Wallet section of your account.

 

HOW CAN I DELETE MY KUDAPUMALL ACCOUNT?

If you want to cancel your Kudapymall account and delete your personal data, you can do so on our APP on your Account.

If you prefer, you can contact us so that we can do it for you.

 

 

  • MY FAVOURITES

 

With the Favourites and Save for later options, you can mark the items you like most and go back and access them easily. Here's how to use them.

FAVOURITES

 

With this option, you can save the items you are interested in. How does it work?

 

Every time you click on the Favourites symbol on the product page, that item will be added to your list.

 

You can access your list from your shopping basket and share it with whoever you like using the link provided when you choose this option.

You can delete items at any time by simply clicking on the Favourites symbol.

The maximum capacity of the Favourites option is 100 items.

 

Marking an item as a favourite does not imply its reservation.

Icon title 1

Look for this symbol to add the items to your favourites.

 

Remember: you will only be able to enjoy the Favourites option if you are a registered customer.